Privacy Policy

1. Scope

This Privacy Policy outlines how Acquaiurir collects, uses, stores, and protects personal data from learners, partners, and website visitors.

2. Data Controller

Acquaiurir, headquartered in Coimbra, Portugal, acts as the data controller for personal data processed through our services.

3. Data We Collect

We collect contact details, professional information, enrolment history, payment records, communication logs, and usage data from our platforms.

4. Collection Methods

Information is obtained through enrolment forms, event registrations, resource downloads, user interactions, and cookies. Some data may be obtained from corporate partners.

5. Purpose of Processing

We use personal data to deliver courses, manage accounts, provide support, personalise content, process payments, and comply with legal obligations.

6. Legal Basis

Processing is based on contract performance, legitimate interests, consent, and legal compliance. We rely on consent for marketing communications.

7. Data Sharing

We may share data with instructors, service providers, payment processors, and analytics partners, all bound by confidentiality obligations.

8. International Transfers

Where data is transferred outside the EU/EEA, appropriate safeguards such as standard contractual clauses are implemented.

9. Data Retention

We retain personal data for the duration of the learning relationship and as required by law. Archival or anonymisation occurs when data is no longer necessary.

10. Security Measures

Security controls include encryption, access management, regular audits, and staff training. Incident response procedures address potential breaches.

11. Your Rights

Individuals may request access, rectification, deletion, restriction, portability, or objection to processing. Requests are managed via [email protected].

12. Marketing Communications

You may opt in to receive updates. Opt-out options are available in every message. Unsubscribing does not affect transactional communications.

13. Cookies

We use cookies for authentication, analytics, and personalisation. Learn more in our Cookie Policy, including instructions for managing preferences.

14. Children’s Privacy

Acquaiurir services are not directed to individuals under 16. If we learn minors provided data without consent, we will delete it promptly.

15. Contact & Complaints

Contact [email protected] for privacy inquiries. You may also lodge complaints with the Portuguese Data Protection Authority (CNPD).

16. Updates

We may update this policy to reflect changes in law or services. Revisions will be posted here with an updated effective date.